Archive for December, 2011

Running a business exposes you to many risks. Carrying essential business insurance is a wise practice that will protect you. Public liability insurance covers any claims awarded to members of the public that may have been injured or suffered property damage due to negligence.

Whether you buy public liability insurance online or at an agent’s office, policies usually take care of any lawyers you may have to hire in the process of defending against a claim. Note that public liability insurance does not cover claims from the employees of your own firm.

Typical situations where public liability insurance comes into play include:

* Your family runs a retail store. A customer is injured by the sharp edge of a metal shelf on a display rack. Your policy is designed to handle this type of claim.

* You are a plumber with a small truck and tools. You fix the faulty plumbing on the bathtub in a small flat. A few days later, the pipes burst and water damages the floor. The owner of the building claims you are at fault.

* You own an antique store and auction house. During a public auction, a customer trips over some furniture and is injured. The next day they turn in a claim.

How much cover do you need? It depends on the type and size of your business. Some industries face greater liability due to the nature of the materials they handle or the type of work performed. Public liability insurance cover is not particularly costly. As a precaution, some insurance professionals suggest getting slightly more cover than you may think is needed.

Public liability insurance is essential to protect you, your family, and business from unforeseen accidents. The minimal cost is a real value when measured by the peace of mind it provides.

To set the marketing plan is not enough just to want to address, since it requires launching parallel to Marketing plan, a compensation plan that contains wage rates, financing, etc.., In order to prosecute all actions performed within the company and also all HR management – selection, recruitment, training.

Following this, we can say that internal marketing is focused on the following approaches:

1. By increasing the motivation and employee satisfaction
This approach has its origin to 80 years following the conceptualization of marketing-oriented services within the company, beginning in the late Leonard Berry, said that it should “consider employees as internal customers, viewing jobs working as domestic products that meet the needs and desires of these internal customers while achieves the objectives of the organization. “

Ten years later, Berry and Parasuraman stated that “The Internal Marketing is to attract, develop, motivate and retain qualified employees to the job-products that meet their needs. Internal marketing is a philosophy based on treating employees as customers and is the strategy to align the job-products to the satisfaction of human needs. “

2. For the development of external customer focus

Based on the above approach, provides another view, this is to share with partners in the market mentality and its influence on the development of external customer satisfaction. Thus applying the Marketing as “a means to integrate different functional areas, this being vital to the customer’s relationship with the company” term used by Gronroos.

There have been several authors who have expressed how internal marketing is configured as an instrument to achieve the strategic objectives of the organization, ie, is a strategic and necessary to achieve the success of the company.

3. As an instrument to implement a strategy
As a strategic approach in mind the contribution of internal marketing to reduce or eliminate potential conflicts between the departments, committees, interdisciplinary teams, among others, to overcome resistance to change within organizations.
Ahmed and Rafiq regard states that “Internal Marketing is the planned effort to motivate employees through marketing techniques to implement and integrate business strategies of customer orientation.”

The need to be more competitive not only in quality but in the recognition and positioning of your brand, does that organizations value their employees because they recognize in them the intangible asset that the company has, therefore an indicator of success and achievement in reaching the strategic objectives is the motivation and loyalty of its members. From there, the Marketing this established as a tool to use because it is probably best known.

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Today it is a necessity that all speak the same language organization, and not in the sense of the word, is where each of the partners know what they are there, develop the same philosophy, their actions are aimed at achieving the objectives, motivated and linked to the company, who want to contribute to the achievements and scope of the success of the strategy. This is fundamental and necessary to achieve organizational positive results. (Know, understand and operational the teleological component or mission)

Any action directed toward the company’s internal staff act in a meaningful way and have direct effector in areas such as performance, productivity, and thus link the competitive value or goodwill of the organization.

In developing this document we will see how satisfying each of the partners, not just in office but also in their relationship and stay in the company, involves other issues such as compensation system, ie, salary, rewards and incentives; the working environment, image and positioning of the company, its management, among others.

Some authors have classified Marketing objectives as follows:

- General: to achieve a constant motivation of employees and partners in such a way that consciously spreading on customers

- Strategic: among employees create an internal environment conducive to empowerment and customer service efficiency and quality.

- Tactical: to promote service campaigns and marketing efforts to employees so they understand that the first market of the company are its employees and partners.

We conclude that the main objective is to strengthen relations Marketing into the company’s role in integrating the notion of internal customers and suppliers, ensuring that employees have a shared vision about the business of the company, including sections such as management , goals, results, products, services and markets in which it operates. Thus achieve the product quality and productivity of employees and will be reflected in the working environment.

To understand a little more Marketing, we can perform the following similarities with general marketing components:

Internal Marketing General Marketing
Worker External Customer
Product or Service Company
Internal Communications Technical Sales
Sales Force Management Team
Objective Increase Motivation

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Before the time of change where they live the majority of companies, because of free trade, technological advances, integration, globalization and telecommunications, changes are needed to help them become more competitive and that they base to overcome the negative indicators have a deficient or obsolete technology, financial constraints, tightness in the market share, the collapse in the number of sales, among others.

Given this mandatory change to organizations that are exposed today, this crisis addresses the social and human context of these companies, they are those who bear the generation of defense mechanisms to overcome adversity and to survive the cutthroat world of competition. Consequently, workers change, jobs evolve and hence how to do things, tools, among others, also change

Referenced in the problem and understand it better, you should take a look at the employee’s role within the organization: from the early 50s, the employer demanded production of this effort, creativity, autonomy were to be inappropriate aspects the organization.

For that, the hierarchical control and monitoring in the task was based, where the internal communication was nonexistent, an order was enough to secure compliance without any complaint or request.

The work was individual recognition, the structure was rigid wages are deducted absenteeism, turnover was low, staff training was seen as unnecessary unless required by technological change. (Prevailing economic models, Taylor Fayol)

But all this way to manage staff, which in the past asked for military retirees, were reevaluated due to the various crises that have gone through organizations. It became necessary to see every one of the workers as collaborators with whom depended the final results, understand that this link was essential to the company in analyzing the level of performance and productivity. (Humanistic theories for the development of potential productive)

Thus, as firms began to diagnose the inside, watching the staff of the company and its internal customers, to which, by its importance, it was necessary to take steps towards establishing a close relationship making it a mirror view of satisfaction and projective abroad, not only the image of the product but the company, benefits, policies, culture, management, etc.. (Strategic Management)

Come to recognize in the human capital competitive advantage has not been an easy task, which involves looking at each member integrates the company as a representation of a client, who must also set goals that are aligned to business strategy. (Integral)

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The profession of Robert Gerberg began during his early careers; his experience from working to one company to another gave him the inspiration to write a book about it. A few years later, Robert worked at Princeton/Masters, and while he is busy with his corporate life there, he realized that he wanted to write about his experiences and have it published. Thus the birth of the book An Easier Way to Change Jobs came in the picture. He wrote about this book to clearly help individuals from all over the world who are too scared and too intimidated to change their jobs. Robert knew that people are actually afraid about what might happen if they tend to change their jobs, so he based his experience and he included the vital points about how to avoid those unwanted scenarios when it comes to changing employment.

He became famous afterwards for his works and publications, he wrote other books that became best sellers as well such as the $100,000 and above – The New Realities of Executive Job Hunting, The Professional Job Hunter’s Guide and The Career Advancement Series. These books are all considered as an effective self-help tutorial that focuses on spotting the best jobs to aim for, and each of these books contain an extensive and comprehensive outline about the subjects.

Robert Gerberg is widely recognized as one of the top leading job hunting professional that has taken the career and staffing industry by storm. His works include An Easier Way to Change Jobs, The Professional Job Hunter’s Guide and the $100,000 and above – The New Realities of Executive Job Hunting. These books have reached many countries, selling 7 million copies in total, and with the increasing popularity of Robert’s works, he became CEO of the SET Company. This company’s expertise concentrates on providing comprehensive and extensive assistance to different professionals and executives with regards to finding the perfect jobs.

Recently, Bob Gerberg Jr.discovered that there are some issues and controversies happening in the World Wide Web, all concerning job searches online. Robert took the time to study the ways and how the system with online job hunting works. He then came to the conclusion that there are dozens of websites that milks money from people who are searching for jobs in the internet. Today, he has e-books and audio video presentations available online so that anyone can also practice the same skills he has.